Dubizzle Labs is seeking Operations & Customer Support Executives to support our Dubizzle KSA operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.
Key Responsibilities:
- Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
- Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
- Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
- Record Keeping: Maintain accurate logs of client interactions for future reference.
- Internal Coordination: Work closely with internal teams to streamline operational workflows.
Requirements:
Must-Have:
-Fluency in Arabic (Speaking, Reading, and Writing) – Essential for seamless client communication.
-Proficiency in English (Speaking, Reading, and Writing).
-Strong communication and coordination skills to interact effectively with clients and internal teams.
Good-to-Have:
✔️ Bachelor’s degree in a relevant field.
✔️ Experience with Microsoft Excel and Office tools.
If you are fluent in Arabic and English and have strong communication skills, we encourage you to apply!