As an Operations Executive, you’ll act as the bridge between sales, operations, and quality assurance — ensuring inspections run smoothly, documentation is accurate, and reports are delivered on time. You’ll play a key role in data management, reporting, and process optimization using Excel and Google Sheets.
Key Responsibilities
Inspection Operations & Coordination
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Coordinate and monitor vehicle inspections to ensure timely completion.
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Manage inspectors’ schedules and maintain inspection trackers.
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Handle follow-ups, re-inspections, and issue logs.
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Support sales by scheduling off-hour inspections when needed.
Documentation & Reporting
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Maintain inspection records and non-conformance logs in Excel/Sheets.
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Prepare daily and weekly operational reports and dashboards.
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Analyze trends to identify process gaps and recommend improvements.
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Handle lead creation, day-end reporting, and payment link generation.
Stakeholder Coordination
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Act as liaison between sales, operations, and customer service for smooth handovers.
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Share regular updates on inspection progress and key metrics.
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Manage escalations and coordinate complex cases with senior teams.
Process & Data Management
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Maintain data accuracy across CRM and spreadsheet systems.
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Track KPIs and generate data-driven insights for process improvement.
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Support workflow automation and develop simple reporting templates.
Requirements
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Bachelor’s/Diploma in Business Administration, Operations, or Finance.
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2+ years of experience in operations, data management, or reporting.
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Advanced skills in MS Excel/Google Sheets (VLOOKUP, Pivot Tables, dashboards).
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Experience with CRM tools (Salesforce, HubSpot, or Zoho).
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Strong analytical, coordination, and communication skills.