The ideal candidate for the Front Desk Officer position is a customer-oriented individual. As a Front Desk Officer, you will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support. You will play a key role in ensuring the smooth operation of our front desk and reception area.
Job Responsibilities:
- Welcome visitors in a professional manner and direct them to the appropriate person or department
- Assist with administrative tasks such as data entry, record keeping and filing
- Coordinate incoming and outgoing mail and packages
- Address inquiries and resolve issues in a timely and professional manner
- Monitor and ensure the security of the front desk area
- Any other administrative task assigned by the line manager
Requirements:
- Minimum Bachelors degree
- Previous experience in a front desk or customer service role
- Good communication and interpersonal skills
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
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